Shipping Policy

 

TimonAndre offers free standard delivery on orders above €150 . Please note that free shipping will be applied to your order at checkout. 

When placing your order please ensure that the billing and shipping address details are correct, as we are unable to redirect. When your order is shipped, we will send you a confirmatory email.

Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum.

Delivery times are estimates and provided as guidelines only. Please note that in some areas there is a limited range of delivery services available. We will endeavor to send your order out as quickly as possible but we cannot be responsible for delays as a result of remote delivery locations or adverse weather conditions. During the sale and holiday periods, the large amount of orders can result in longer delivery times.

For security reasons, most timonandre.com online purchases require a signature upon delivery. Please be aware that our service is not a named delivery service and anyone at the designated delivery address may sign for your delivery. We will not be liable for a lost or missing order that has been signed for in a building, for example an office address that has been provided for delivery.

International shipments may be subject to customs duties and import taxes upon entry into the country of destination over which we are unaware. "TIMONANDRE" cannot be held accountable for any of these customs duties and import taxes. You should contact your local authorities to take notice of these fees and the respective values that differ from country to country and over which we have no knowledge. It will be your sole responsibility to claim such import charges back from the applicable authority in your country.

If you have any questions regarding international delivery please contact us on "customerservice@timonandre.com 

ORDER PROCESSING 

 We  process and package all order(s) normally between 1-3 business working days.

After your order is processed we ship immediately. It takes between 5-15days standard shipping for delivery (depending on which warehouse stocks the ordered product) Maximum standard shipping delivery time for orders to Africa and some part of Asia and the Middle East is between 15-25 days. 

OUR WAREHOUSE LOCATIONS 

At the moment we have warehouses in the following locations below, this makes it possible for us to ship worldwide. 

  • Europe
  • Asia
  • United States 
  • Middle East |Turkey 

Due to the ongoing Pandemic, there may be a slight delay in delivery time. Please bear with us. 

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